Terms & Conditions 

Welcome to sokerponno.com (Powered by Smart Dokan). By accessing and using this website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Website

This website and its content are intended for lawful, personal, and non-commercial use only. You agree not to use this website for any illegal, harmful, or unauthorized purpose.

2. Product Information & Pricing

We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur.

  • sokerponno.com reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  • Prices and product availability are subject to change without notice.

3. Orders & Payment

  • An order is considered confirmed only after successful payment or explicit order confirmation (for Cash on Delivery).

  • We reserve the right to cancel or refuse any order at our discretion due to stock unavailability, pricing errors, or suspected fraudulent activity.

  • In case of incomplete or failed payment, the order will not be processed.

4. Delivery & Shipping

  • We offer free shipping for all orders above 3000 TK. For orders below this amount, standard delivery charges will apply.

  • We aim to deliver products within the estimated time frame. However, delivery times may vary due to factors beyond our control, such as weather conditions, courier delays, or unforeseen circumstances. sokerponno.com shall not be held responsible for delays caused by such factors.

5. Returns & Refunds

Returns and refunds are subject to our standard Return & Refund Policy. Products must meet the stated conditions (such as being unused, in original packaging, and reported within the specified timeframe) to be eligible for a return or refund. Requests outside the policy guidelines may not be accepted.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, audio clips, and overall design, is the property of sokerponno.com and Smart Dokan. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written permission.

7. User Responsibility

You are responsible for providing accurate, current, and complete information (such as your name, delivery address, and phone number) when placing an order. Providing false or misleading information may result in order cancellation or account restriction.

8. Limitation of Liability

sokerponno.com shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or its products, except as required by law.

9. Changes to Terms & Conditions

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will be effective immediately upon being posted on this page. It is your responsibility to check this page periodically for updates.

10. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Bangladesh, and any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Contact Us

If you have any questions or clarifications regarding these Terms & Conditions, please feel free to reach out to us:

  • Phone/WhatsApp: (+880) 1826418060

  • Email: smartdokanofficial@gmail.com

  • Address: Noakhali Sonapur Science and Technology University Road, Noakhali, Bangladesh.